Bento FSM: Infrastructure Services Post and Courier

Optimise your field activities for the maintenance of the Post and Courier infrastructure!

With BENTO FSM the installation and maintenance of mail and courier infrastructure equipment becomes much more efficient!

BENTO FSM solution helps companies delivering installation and maintenance services for mail and courier infrastructure (parcel lockers) to automate all processes of planning and managing field activities as efficiently as possible.

1. Receiving orders from postal agents and couriers: deliveries, service and related equipment interventions
2. Planning deliveries and maintenance interventions for mail and courier infrastructure – parcel lockers
3. Centralized 360° view of deliveries and daily movements
4. Route optimization to reduce travel time and fuel costs
5. Implementation of execution scenarios for each type of delivery or infrastructure maintenance intervention, thus eliminating human errors
6. Completion and printing of documents on site – notices, PVs, contracts, etc.
7. Progress reports/time sheets
8. Inventory management
9. Real-time transmission and recording of information collected from the field – type of deliveries, status of infrastructure related to deliveries, etc.
10. Coordination of teams of postal agents and couriers in real time